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Auto Adjuster, Property Damage

Job Description:
The Hanover Insurance Group is seeking an Auto Adjuster in ourItasca IL office.
Summary:
Responsible for the investigation, negotiation and resolution of claims in accordance with policy provisions, best practices and jurisdictional requirements.
Includes the input of claim data and guiding insureds and claimants through the claim process and options.
This is a Full time Exempt level role Responsibilities/
Essential Functions:
Must have or secure and maintain appropriate states adjuster license(s) and continuing education credits.
Works within significant limits and authority on assignments ofmoderate technical complexity and coordination.
Uses discretion and independent judgment in claim handling Possesses demonstrated technical knowledge and skills, including product and industry, reflective of successful progression through various job family levels Claims handled will be of greater complexity and will require amoderate level of investigation, analysis, evaluation and negotiation Responsible for all aspects of each claim, maintaining a high level of productivity, confidentiality and customer service.
Identifies possibly suspicious claims Claims handled will involve moderate complexity, severity and exposures Authority levels are higher in recognition of the higher proficiency associated with this level.
Take recorded statements.
Work with the Special Investigations Unit to resolve and negotiate settlement May be required to have and maintain sufficient home-based internet connection

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